Managed IT Plans
Every plan is priced per user or per device after a free assessment, so you only pay for what you have. No long setup fees, no surprise invoices.
Monitoring and protection for small teams that mostly need a safety net.
Custom quoteper user / month
Urgent issues: first response within 15 min
Get a quoteFully managed IT for growing businesses. Most clients pick this.
Custom quoteper user / month
Urgent issues: first response within 15 min
Get a quoteOur fastest response times, plus security and compliance built in.
Custom quoteper user / month
Urgent issues: first response within 10 min
Get a quoteService Level Agreement
First-response targets during business hours (Mon–Fri, 8am–6pm Central). Our ticket system tracks every one of these clocks automatically and escalates to the team before a target is missed.
| Priority | Example | Essentials | Professional | Premium |
|---|---|---|---|---|
| Urgent | Server down, whole office offline, security incident | 15 min | 15 min | 10 min |
| High | One person can't work, key app failing | 30 min | 30 min | 15 min |
| Normal | Something broken with a workaround | 4 business hrs | 4 business hrs | 2 business hrs |
| Low | Questions, how-to, scheduled changes | 1 business day | 1 business day | 1 business day |
After-hours urgent issues: call 507.609.5337. The response clock pauses while we're waiting on your reply.
Add-ons
Advanced spam/phishing filtering, impersonation protection, and long-term mailbox archiving.
Daily backup of mailboxes, OneDrive, SharePoint, and Teams, because Microsoft doesn't keep everything forever.
Company-wide password vault with secure sharing and offboarding in one click.
Security analysts watching your endpoints and Microsoft 365 around the clock, with active response.
Cloud phones, auto attendants, and call routing that work from the office or anywhere.
Business camera systems and door access, installed and monitored alongside your network.
Business-grade laptops, desktops, and network gear sourced, configured, and delivered ready to use.
New office build-outs, cabling, server migrations, and cloud moves, quoted as fixed-price projects.