24/7 monitoring & alerting
Disk space, failed services, offline servers, and hardware warnings are caught around the clock.
Managed IT Services
Computers, servers, and users looked after, for one monthly price
We monitor, patch, secure, and support every workstation and server you own, so problems get fixed before your team notices them.
What's Included
Everything handled, start to finish
Automated patching
Windows, macOS, and third-party apps updated on a tested schedule, with monthly reporting.
Help desk your team will use
Call, email, or open a ticket. Real technicians answer Mon–Fri, 8am–6pm Central.
Server administration
Active Directory, file shares, Hyper-V and VMware hosts, and line-of-business app servers kept healthy.
Onboarding & offboarding
New hires get a ready-to-go laptop and accounts on day one; departing staff lose access the same day.
Asset & warranty tracking
A current inventory of every device, with replacement planning before hardware fails.
Hardware procurement
Business-grade laptops and desktops sourced, configured, and delivered ready to use.
Strategic roadmap
Quarterly reviews and a technology budget so upgrades are planned, not emergencies.
How We Do It
A clear process, documented every step
Remote help desk Mon–Fri, 8am–6pm Central, with 24/7 monitoring behind it. When something needs hands on hardware, a technician comes on-site.
Talk to an Expert- AssessWe inventory devices, accounts, and risks, and walk you through what we found.
- StandardizeMonitoring agents, security baselines, and documentation go in on every machine.
- Fix the urgent issues firstUnpatched systems, missing backups, and weak admin passwords get handled in the first weeks.
- Manage and improveOngoing support, monthly health reports, and quarterly roadmap reviews.
FAQ
Common questions
Do you support Macs as well as Windows?
Yes. We manage Windows and macOS devices, plus iPhones, iPads, and Android phones used for work.
What if we already have an IT person?
We can work as co-managed IT, handling monitoring, patching, and after-hours coverage so your in-house person can focus on projects.
Is on-site support included?
Most issues are fixed remotely within minutes. On-site visits are discounted or included depending on your plan.
How is pricing calculated?
Per user or per device each month, based on what we find in your free assessment. You get a fixed quote before you sign.
Get Started
Ready for computers that just work?
Call 507.609.5337 or request a free, no-obligation assessment. We'll show you what we find in plain English.